I-Team: Hidden Cost Of Solar Panels

THE RIDE BROKE DOWN BEFORE THE DROP OFF. RESCUERS HAD TO HELP EACH OFF THE RIDE. AN INVESTIGATION INTO THE SOLAR PANELS. THERE COULD BE SURPRISING FINANCIAL STRINGS ATTACHED. WBZ'S RYAN KATH EXPLAINS IT COULD LEAVE HOMEOWNERS FEELING BURNED. JUST PUT THEM ALL UP ON THE ROOF OF THE HOUSE. Reporter: CONVENIENCE — NO OUT OF POCKET MONEY. Reporter: AFFORDABILITY. INCREDIBLE THE SAVINGS. MOST IMPORTANTLY A BILL SLASHED IN HALF. THESE SOLAR PANELS WERE A NO BRAINER. GREEN. DOING WHAT IS RIGHT FOR THE EARTH. Reporter: IT WAS GREAT TILL THE COUPLE DECIDED TO REFINANCE. WE WERE MISLED. Reporter: THE MORNING COMPANY REJECTED THEIR APPLICATION BECAUSE OF THE LANGUAGE. THE AGREEMENT REQUIRED NEW OWNERS TO TAKE OVER THE LEASE ON THE PANELS. AND FOR THE MORTGAGE COMPANY THAT WAS A DEAL BREAKER.

THEY REFUSED TO CHANGE THE CONTRACT SO THE ONLY WAY OUT WAS TO BUY THE PANELS. THAT IS 40 GRAND. IF I HAD 40 GRAND I WOULDN'T HAVE LEASED THEM TO BEGIN WITH. Reporter: THEY CLAIM THEY ASKED ABOUT SELLING OR REFINANCING AND THE SALESPERSON ASSURED THEM THERE WOULD BE NO ISSUE. I GOT SCREWED. WHAT I AM SAVING ON ELECTRIC I AM PAYING IN INTEREST. Reporter: THEY SENT US A STATEMENT SAYING THEY HAD MANY CUSTOMERS WHO COMPLETED REFINANCES WITHOUT PROBLEM. THEY SAID TO OUR KNOWLEDGE OUR AGREEMENTS COMPLY WITH ALL GUIDELINES. WE RECEIVED COMPLAINTS IN THE OFFICE. Reporter: ENOUGH THAT THE ATTORNEY GENERAL ISSUED AN ALERT TO WARN CONSUMERS. IF YOU LEASE SOLAR ANIMALS YOU MAY BE — PANELS YOU MAY ON THE HOOK FOR PANELS. Reporter: THEY FOUND ANOTHER MORTGAGE COMPANY TO COMPLETE THE REIFY BUT LOST OUT ON A LOWER RATE. I FEEL LIKE I WAS LIED TO. JUST ANOTHER SCAM. Reporter: BEFORE YOU SIGN UP FOR SOLAR THE ATTORNEY GENERAL SAYS TO READ THE FINE PRINT AND THERE COULD BE A LOT OF IT..

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